Shipping rates will vary depending on the shipping destination and the number or your order. We usually ship faster than customer's expectation and the correct amount of expedited shipping fee will show up at the check out page

We offers Free Shipping for all order, shipping is calculated at checkout. Expedited shipping is also available at checkout.

The size of lock bracelets for couples and Necklaces and other accessories are normal size for male and female but we recommend that you measure your wrist before buying to avoid it not fitting your wrist.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at truebond10@gmail.com

We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is set to assist you